Shipping policy
Free shipping across Australia on every order, with delivery in 6–12 business days.
| Ships to | Australia (all states and territories) |
| Shipping cost | Free on all orders |
| Order processing | 1–3 business days |
| Delivery time | 6–12 business days after dispatch. Remote and regional areas (including parts of WA, NT and Tasmania) can take a few days longer. |
| Tracking | Tracking link by email once your order ships |
| Prices | All prices are in Australian dollars (AUD) |
| Import charges | Orders with a total value up to A$1,000: no extra charges on delivery. Orders over A$1,000 may attract import GST, customs duty and processing fees, payable by the recipient. |
Where we ship from
Our products ship from our partner warehouses, so items from one order may arrive in separate parcels. You'll receive a tracking link for each parcel.
Delays
Delivery times are estimates. Public holidays, weather and carrier volumes can occasionally add a few days. If your order hasn't arrived within 20 business days, email support@nordnoble.com and we'll sort it out.
Wrong address or missing parcel
Please check your shipping address carefully at checkout. If tracking shows delivered but you can't find your parcel, contact us within 7 days and we'll open an investigation with the carrier.
Installation
Hardwired lighting, switches and power outlets must be installed by a licensed electrician in accordance with the Australian wiring rules (AS/NZS 3000).
Holiday orders
We'll post the last order date for Christmas delivery on the site in November.
Questions? Email support@nordnoble.com.
Nord & Noble is a trade name of SAR zorg en welzijn, Baron van Heemstraplein 2, 3815 PS Amersfoort, the Netherlands. Chamber of Commerce (KvK): 85974838.